Melanie Zakarian

Mississauga Smart City

Mississauga is a Smart21 Community!

The City of Mississauga has been named a Smart21 Community of the Year by Intelligent Community Forum! This is the first stage in ICF’s annual Intelligent Community Awards cycle. Mississauga is now among a group of communities that are finalists vying for a Top7 Intelligent Communities of the Year spot.  Click here for more information. 

FrontDesk

The City’s IT department recognized that FrontDesk could help us adapt to the new normal of COVID-19. FrontDesk is a cloud-based queue and appointment management system. It was designed to minimize wait times, improve service levels and enhance the customer experience. From September 2019 to January 2020, this solution successfully improved service delivery within the …

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