Improving Data Handling

Library drawers - data handling

On June 9, 2021, Council approved a new Data Handling Policy. This Policy describes how data is managed by employees and third party agencies. The intention of the Policy is to protect the corporation from harm by implementing formalized rules and training around the handling of sensitive, restricted and classified information.

The City is taking a phased approach over the next few years. The process will start with a human focus, dedicated to training all staff and data loss prevention. The second phase is will see a technology focus that will propose the implementation of Data Classification Tools that will automate the process of classification and provide additional monitoring, auditing and data protection controls.

The implementation of this Policy will enable the City to use its significant data holdings for the betterment of our citizens. This Policy will enable a more successful data-driven decision making culture, that ensures privacy and security at every step of the way. Read more about this new policy.